[Resolved] Airtel — prepaid to postpaid not done from last 1 week | |
I am sumit, I am pissed off with the kind of way they are dealing with upcoming postpaid customer by not answering the phone calls and hanging up the calls. i applied for airtel postpaid as i am an existing customer for airtel prepaid and applied to convert it to postpaid ... as was continously recving calls by galaxy telecom ( govindpuri extn new delhi ) ( airtel dealer ) .. paid all the security deposit and also submitted docs.. then was infrmd the request is punched and was misguided in 4 hrs it will be activated from now( 24th october )...i am suffring a loss for my business as my prepaid sim is blocked due to p2p in process and till today 29th october nothing done ...and the response i get from the dealer is ...s.o and they are disconneting my calls, moreover not answering ... i don't have any point of contact now as also visited airtel outlet and they said that they can't help as not able to pull up my record ... also dialled [protected] and as usual no reponse ... my number which is suffering due to all this bull is [protected]( delhi no. ) and my alt no. [protected] ( delhi no.) ..i knw nothing can be done as their is no end to all this crap which is happening but at last who suffered is the customer and the loss also beard by me ... I also somehow reached the verification officer boss Mr. Ikram and his mobile no. is [protected] but after listening to my complaint his reponse is (((((( S.O )))))).and prior to that he infrmd me he doesn't knws what's going on from his end he has frwded the report with positive verification on 26th october, , and then Switched off his mobile phn. I want somthing to be done on emergency basis as i am now helpless . Sumit Sadana [protected] airtel no. ( [protected] ) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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