[Resolved] Airtel — call drop | |||
dear respected sir .. i have purchased one airtel postpaid mobile connection (sim). i have paid 1000rs advance rental for one year. in starting i have paid all bills . after that in my mobile there is a problem arrived of call drop in bulandshahr there airtel had solved my problem. after that same problem faced by me in meerut .for that i had complaint many times but airtel not succeed in solving my problem. if i had to talk for some minutes than i had to call again n again. i have faced by this many problems and in my business i had lose by this problem . by being frustrated i changed my number without paying my bill. now the one employee of airtel is giving me threat. and he is saying he will see me and abusing wid me. today he came to my office without giving me any legal notice .and created a scene in a bad way.this incident have make my office atmosphere very out of the work . he had gave me mentally harassement. i am not in a condition to pay full amount of bill. so that i request to you to take right action. my airtel bill no. [protected] relationship no.[protected] thank you yours date ajeet singh mo no.[protected] 12/04/2012 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
I hv been going through lots of Call drop issue in my Area, which is one of the posh locality of Delhi.
After making several complaints for the last 6 months no action has been taken by Airtel, and neither any Network Discounts is being provided.
I have been using this number for the last 5 years.
I would like to warn everyone using Airtel, because if the worst experience i hv gone through.Even after asking for the customised bill for the call drop numbers they are not able to provide.
After making several complaints for the last 6 months no action has been taken by Airtel, and neither any Network Discounts is being provided.
I have been using this number for the last 5 years.
I would like to warn everyone using Airtel, because if the worst experience i hv gone through.Even after asking for the customised bill for the call drop numbers they are not able to provide.
AirTel — Call drops
I stay at Dilsukhnagar, Hyderabad.I use two SIM cards of different service providers. One being Airtel. Facing call drops only on this Airtel and not on the other one. I complained to the customer care two months ago. Till today i have not got any change in the problem.
Call drops mainly in the evening and network connectivity to other service providers.
This is the second time i am facing, let after changing my mobile on their advice only for overcoming the problem.
I don't know what hell is going with Airtel.
Can Airtel change its stance.
i have airtel postpaid connection. past five, six days i am facing problem in call drops at 5 to 10 sec.
i repeatly call ten times a single number then also not connecting or this number doesnot exist.
i gave several complaint to airtel customer care, no action taken. i am working in a private company i use to call all my customer and client, the call disconnect automatically, its affecting my business, and also the bill amount going up.
i repeatly call ten times a single number then also not connecting or this number doesnot exist.
i gave several complaint to airtel customer care, no action taken. i am working in a private company i use to call all my customer and client, the call disconnect automatically, its affecting my business, and also the bill amount going up.
Sir/Madam,
I am a customer of Airtel Prepaid ([protected]) in Noida. Continously calls are dropping on my mobile due to bad signals of airtel. I am facing a lot of problems as the discussion is stopped in between.If you want I can provide you the date & time of the calls dropped on my mobile (e.g. at 09:06 PM on 19/02/2009 etc.). Kindly look into the matter.
With Regards,
A.K. Tyagi
I am a customer of Airtel Prepaid ([protected]) in Noida. Continously calls are dropping on my mobile due to bad signals of airtel. I am facing a lot of problems as the discussion is stopped in between.If you want I can provide you the date & time of the calls dropped on my mobile (e.g. at 09:06 PM on 19/02/2009 etc.). Kindly look into the matter.
With Regards,
A.K. Tyagi
i chiranshu varshney with mobile no [protected] is using this connection from last 5 years. i have lodged a complaint 2 months back for call drops at indrapuram but the company is not going to help me out.i am not going to pay my bill till the issue is resolved and will take the matter in consumer court.
Yours early action will oblige me
Yours early action will oblige me
I am using airtell mobile connection from last 15 years but of late there is a major issue of call drop or voice not reaching to other party at all like from last few days i am making ISD, STD or LOCAL calls but my call will not get connected ( my voice will not reach the other party but their voice is very clear ) after trying for at least 3/4 times i will be able to talk to other party. Means for all calls in which MY VOICE IS NOT REACHING THE OTHER PARTY let it be ISD ,STD or LOCAL i will be charged minimum for 1 min each time .
MEANS AIRTELL IS MAKING MONEY FOR ALL THE CALLS WHICH ARE NOT CONNECTED BECAUSE OF THERE ERROR IN THEIR CONNECTIVITY CONSUMBER IS SUPPOSE TO PAY EXTRA TO AVAIL THEIR SERVICES .
I can prove from my itemized bill that how much extra i will be paying just to make one call to get connected.
not mentioning my mobile number because it might be misused.
thanks
sanjay saxena
MEANS AIRTELL IS MAKING MONEY FOR ALL THE CALLS WHICH ARE NOT CONNECTED BECAUSE OF THERE ERROR IN THEIR CONNECTIVITY CONSUMBER IS SUPPOSE TO PAY EXTRA TO AVAIL THEIR SERVICES .
I can prove from my itemized bill that how much extra i will be paying just to make one call to get connected.
not mentioning my mobile number because it might be misused.
thanks
sanjay saxena
Dear Mr.Rakesh,
A COPY OF MAIL SENT TO [protected]@airtel.in WITH NUMBERS AND DETAILS
Thanks for the instant response and assuring us that you will resolve the issue to our satisfaction.
I am forwarding two of our phone numbers +[protected] and +[protected].
Please check our last one month record and you will understand the problem of connectivity we are facing.
Thanks
Sanjay Saxena and Indu Saxena
A COPY OF MAIL SENT TO [protected]@airtel.in WITH NUMBERS AND DETAILS
Thanks for the instant response and assuring us that you will resolve the issue to our satisfaction.
I am forwarding two of our phone numbers +[protected] and +[protected].
Please check our last one month record and you will understand the problem of connectivity we are facing.
Thanks
Sanjay Saxena and Indu Saxena
Dear Rakesh,
Its nice to see you people working over time but by what method you jumped to a result that the complaint is resolved with out even discussing with the effected party and with out giving any solution to the above problem.
but if this is the way you people work in airtel then obviously the problem is solved from your end.
Its nice to see you people working over time but by what method you jumped to a result that the complaint is resolved with out even discussing with the effected party and with out giving any solution to the above problem.
but if this is the way you people work in airtel then obviously the problem is solved from your end.
Dear Rakesh,
In my complaint i had mentioned that i have been charged for all the calls which
were not connected and for that i have already received my bills to prove it to you
am sure if you have some time and want to really solve the problem then can go through our itemized bill and you will be convinced that with in 1 min if a person is calling ISD two to three times there has to be some problem in the system of airtel
why a customer should be penalized for your faulty system.
thanks
sanjay saxena
In my complaint i had mentioned that i have been charged for all the calls which
were not connected and for that i have already received my bills to prove it to you
am sure if you have some time and want to really solve the problem then can go through our itemized bill and you will be convinced that with in 1 min if a person is calling ISD two to three times there has to be some problem in the system of airtel
why a customer should be penalized for your faulty system.
thanks
sanjay saxena
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My mobile number is [protected].
I am facing the call drop problem since 15 to 20 days. I had also call two times to your customer regarding that call dropping problem.
But yet this problem is not resolve by your side. Every time they give some excuses.
I have also registered the complain regarding that whose Reference No’s are:[protected],[protected],[protected],[protected], &[protected]
Which yet not have been resolved and even god also don’ts know that how much time you will require to resolve this problem.
I suppose you are not the single telecom/mobile provider in India so that you are to be supposing to established monopoly in the market in this sector. I will switch to another better option and also try to make aware of my friend circle and collogue to not use the AIRTEL service in future.
Please tell me the process and total due amount I have to pay to surrender / disconnect this connection.
One thing more it’s my personal suggestion please change or give more training to yours Customer Care Executive.
Thanks & Regards.
K u m a r N a v n e e t