Airtel — call is not connecting,in particular areas....

Address:Rangareddy, Andhra Pradesh

hi....

This is kala..and my airtel mobile No is [protected].i am using this number since six years. since one year i am facing the problem that call is not connecting in few areas like koti,santhoshnagar etc.i have given complaint about the problem.customer care people told that the problem will resolve in 15days but still i am facing the same problem.they suggested me to change the sim.

so.. i went near by airtel center to change the sim then i came to know that the sim was registered on another name which is not known by me.six months back i have given all the documents and identity proof even though it is not registered on my name.so they refused to give the sim.

Hence i request you to kindly look in to the matter and do the needfull.



with regards,
kala
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Kala,

We would like to inform you that your concern listed 24 April 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54500
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information