[Resolved]  Airtel — can't get the customer care executive and get an offer still pay my balance for using internet

Address:Thrissur, Kerala

i cant reach the customer service centre for complaints, i have activated gprs 2g plan 124 on the date[protected] and yet my balance is getting short, they are taking my money when i get a customer care man last day he gave me 29 rupees back and he said that i have the gprs offer bt after that when i wake up in the morning i just lost 59 rs balance from my mobile wats the heck is happening atleast please arrange me a person to talk, or just get out of kerala i[censored] dnt have the responsibilty
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Nov 10, 2016
Complaint marked as Resolved 
Verified Support
Jan 31, 2013
Airtel Customer Care's response
Namaste(DEEPU.p),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Complaint comments 

Comments

Airtel — Cannot get Internet

i cant get the internet connection for the last one and half weeks. i took the internet connection for one year and i cant use it for the past 2 weeks.When i call them they will tell it will be corrected after 8 hours but i cant get it. i will get the connection once in 200 times.

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