[Resolved] Airtel — Cheap Practices by Airtel | |||
Hello. My name is Gopal Chugh. N my airtel no is [protected]. On 16th of feb i subscribed to airtel gprs pack which offers unlimited net with capping speed of 40kbps after 2gb. On 4th march, my 2gb finished n instead of speed capping i was charged Rs. 32. I lodged a complaint regarding this to customer care n the executive said that ill receive a call to resolve this by 7pm. But unfortunately i dint receive any call. So i called back but customer care has blocked my number so i coudnt enquire. Finally after trying hundreds of times, i gave up n thought of subscribing to new plan. For the plan details i called 198 n i selected a plan which offered 2gb for Rs. 149. But the confirmation message i received said that its only 1.2gb. So i kindly request airtel to solve either my first issue or second one. Pls stop misleading people for your own benefits. Was this information helpful? | |||
Nov 18, 2016 Complaint marked as Resolved Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Mr. Chugh, This is to inform you that your concern listed on 05 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) BhartiAirtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 07, 2013 Airtel Customer Care's response Namaste Mr. Chugh, We would like to inform you that your concern listed 05 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
Add a Comment | |||
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment