[Resolved]  Airtel — Cheap Practices by Airtel

Address:Mumbai Suburban, Maharashtra

Hello.
My name is Gopal Chugh.
N my airtel no is [protected].
On 16th of feb i subscribed to airtel gprs pack which offers unlimited net with capping speed of 40kbps after 2gb.
On 4th march, my 2gb finished n instead of speed capping i was charged Rs. 32.
I lodged a complaint regarding this to customer care n the executive said that ill receive a call to resolve this by 7pm.
But unfortunately i dint receive any call.
So i called back but customer care has blocked my number so i coudnt enquire.
Finally after trying hundreds of times, i gave up n thought of subscribing to new plan.
For the plan details i called 198 n i selected a plan which offered 2gb for Rs. 149.
But the confirmation message i received said that its only 1.2gb.

So i kindly request airtel to solve either my first issue or second one.
Pls stop misleading people for your own benefits.
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Nov 18, 2016
Complaint marked as Resolved 
Verified Support
Mar 05, 2013
Airtel Customer Care's response
Namaste Mr. Chugh,

This is to inform you that your concern listed on 05 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
BhartiAirtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 07, 2013
Airtel Customer Care's response
Namaste Mr. Chugh,

We would like to inform you that your concern listed 05 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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