Airtel — amount deduction for GPRS &filmybuzz subscription without permission | |||
Dear sir/madam, This is to inform that i am a customer of airtel for mobile services and my Mobile number is [protected]. Around 27.04.2010 i received and sms data cintaining about GPRS and filmybuzz subciption. Neither i responded to that nor browsed any links mentioned in that message.After 24hrs i received another Sms as my subscription has been activated and have been charged Rs.10 for each and a total amount of Rs.20 without my permission in a fradulant manner. when i called customer care they are telling that i have browsed those pages and downloaded the contents which is not true.i even doesn't know the meanings of those links or aware of such links.i have complained twice and asked them to unsubscribe it and no response to it. The request reference numbers for those two complaints are [protected] dated:29th April 2010 and No:[protected] dated 9.5.2010. today i.e.9.5.2010 i have been mount deducted Rs.10 and no end to it. As i have realised that now it is awaste of time to contact customer care i am complaining here. i have also noted similar complaints on our pages.so please resolve my complaint as early as possible and keep our hopes alive. Thanking you yours sincerely, lavanya.B Thanking you Was this information helpful? | |||
10 Comments | |||
Comments
airtel gave permission to some
mobile servises to sent message without my permission
example: i getting some massage from 3333
it is sent to me some msg like share market, jokes
and it is collecting money .
i gave cmplaint to airtel custmer care but they didnot any to stop that msg.
for that i loss my balance up to 100r.s .
so take action on airtel and that 3333service
mobile servises to sent message without my permission
example: i getting some massage from 3333
it is sent to me some msg like share market, jokes
and it is collecting money .
i gave cmplaint to airtel custmer care but they didnot any to stop that msg.
for that i loss my balance up to 100r.s .
so take action on airtel and that 3333service
Airtel — Without permission using Contact List and calling ppl
Well, mine is a case on same lines.. just now i came to know that three of my frnz hav been contacted from my contact list saying that i have got a courier on my name and they would like to deliver it to me... first on my repeated request these guyz did not shut my airtel number and now they are bothering me for the money which i am not liable to.. airtel sucks!!!Airtel — subscription deducted without permission
i subscribe wap.mobifun.in through videshi tashan for only one week. but they deducted the subscription for extra two weeks. this service is not utilised even for one minuit. be cause i dont have gprs .for the first week also the offer for camera, quoted in the add. they got confirmation for offer. when i confirmed it .they deducted Rs.20/- for providing the service. it is acceptable. but for two week they deducted fourty rupees extra with out my concern. so i need refund.please and stop this service to my mobile no[protected] thanking you. Friends if you don't like it just do this.
From your Mobile Type unsub Videshi send to 57775.
it will be deactivated.
From your Mobile Type unsub Videshi send to 57775.
it will be deactivated.
Airtel — Deduct money without permission
Airtel activated some service called Radio Firangi for 10 rs for 100 mins for 10 days, and needless to say I did not activate such a service. When I called customer care agent, she refused to refund my money saying that u have activated this service from your side, she says we noted that a call was made to u from airtel about this offer and u said yes to that, thats why it has been activated. She wasnt even ready to believe me that I did not receive any call so how could something be activated from my end, I even told her i can take my cell to a customer care center and show them my list of received calls to verify that i did not receive such a call, to this she replied that u will have deleted that call, how will we know for sure? Is the level of ethics of employers employed by Airtel? Needless to say, I got hyper and told her straight that if she doesnt refund the money, i'll make complaints in consumer courts and ensure people stay away from such a dishonest company, after which she refunded the money, but even at the end she said "Just coz u r saying that u have not activated the service urself, I am refunding the money but i know very well that u have activated this service".I am absolutely disgusted by this behaviour. Does Airtel not have the common sense of checking the endless list of complaints put in consumer complaint courts, like these, and see the endless list of customers who say they have not activated some service from their end but still the money has been deducted ...By this it implies that all of customers are cheats and we are lying.
I am thinking o[censored]sing MNP to change to some other network now. People, stay away from airtel. This kind of notorious business has lately increased highly from airtel. And this is not even the first time, such deduction has happened with my number.
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel mobile service provider — Deduction of money without permission
hello i am Airtel prepaid customer (No.[protected]).On last sunday dtd.27 Jan08 at abt 4 pm i got sms from company.after that at abt 6 pm i got a message that "you have been debited Rs.30/- for your last VAS downloading" Thus Rs.30/- debited from my balance.Then at abt 7.45 pm i called to the customer care abt my problem. They registred my complaint (No.[protected] and ask me to call after 48 hours.So on monday dtd 28 jan 08 at abt 8 pm i again contact to the customer care.They said that something marathi..activated on your account.However i deleted the sms without any action immediately.Then without customer's permission/agreement how company is doing this unfair business practice ? One more thing this is not the first time to deduct money.Four months ago in sept.07 also Airtel done this shameful job.So plz take strict action against.