[Resolved]  Airtel — No Installation after relocation to new city

Address:Chennai, Tamil Nadu

Hi,

This has been worst customer service that one can ever imagin. I have an Airtel DTH connection from Noida. Recently, shifted to Chennai, a new request was raised for relocation with Request Reference number 4006266 (as provided by customer care). It has been more than 10 days since the request was raised and as if it was not enough, one fine day I received a message on my mobile saying your issue has been resolved and if it is unresoved, please call [protected]. I tried calling this number which continuously comes switched off.
Today, I thought of calling the customer care again, the cusotmer care executives take my details and ask me to hold and after some time, phone gets disconnected. This happened to me four number of times!!!
The last time, I had the conversation with Airtel customer care executive, I have recored it on my phone suspecting they would make false promises. I can provide that any number of time.
If by any chance you are planning to take a new DTH connection think twice before going for Airtel. After all this I am planning for a new DTH connection, I would definitely not take Airtel, pathetic people!!!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information