[Resolved]  Airtel — unable to change my sim card from prepaid to postpaid

Address:

Chennai, Tamil Nadu

Dear Sir/Madam,

As i am using my prepaid mobile number for more than 5years, now i am not satisfied with the prepaid plans which the Airtel is providing now and more over third time i have requested for the portal changing, but still Airtel make me to stick with the same networks by Providing an offers or etc,

Last time on 2 June, while i have applied for portal no. they said there is no more offer with them to provide me and more over, i had accepted the same and replied back like i will use my earlier Boosters which i had utilized for 1 yrs and also i had recharged on the same day itself for Rs225. but the next day with out an intimation to me they had changed my plans again to MNC plan, that i came to know after 1 and a half months, they had hided the 225.RS from me.

Today after a compliant raised from my end they have return back 200Rs/-.But i was not happy with the same plan.

Now i had planned to move to Airtel Postpaid But they are routing me to go far apart 200 Kms to change this to post paid. Since there is no Airtel show room in chengalpattu or kancheepuram (DT). but currently im leaving in kancheepuram (DT). my sim card belongs to south tamil nadu which was bought in Chengalpattu only,

So i need to spend a single day and 400Rs/- to do the changes as they are saying.

My problem is nothing but the entire kanchipuram DT doesnt contains an Airtel show room as they said on the call. Kindly help us by providing a good solution to get the problem fixed and what are all the steps we can take with the airtel since the customer focus is total deviated even though we are paying alot of money and they are becoming money minded.

Thanks in Advance.

With Regards,
Rajagopalan R S