[Resolved]  Airtel Coin Box — coin box is not working

Dear Sir/Madam,

I am running a Hotel at C.P.Ummer Road, Pulleppedy, Ernakulam – 682035 .On 08/08/2008 your Sales Executive (Coin Phone) approached me and after listening to mutually accepted terms and conditions I agreed for installing a Coin Box of “Pepteller” make Sl No. : 3070812, after paying the required deposit. My Coin Box No is :[protected].

From the month of July 2009, there were complaints from users (read people who use coin for using the service) of getting wrong numbers and connection not going thru.

I have contacted you Sales Executive Mr.Sumesh (Cell: [protected]) and he had promised to rectify the fault or replace the instrument, whichever was feasible. I have also registered complaint at 4031919.Mr. Sumesh has of late not even responded to my Phone Calls, he has always told me he will be coming the next day or in the evening, which till date has not happened.

As a result I have removed the Coin Phone Box and kept it aside. Kindly make arrangements for rectifying the fault or refund my deposit.

Expecting an early solution from your side.


With Regards

Vishwanathan
Contact: [protected]