Airtel Collection Agency "item" — Misbehavior and threatening

anant55

from Delhi, Delhi

Address:

South Delhi, Delhi

Dear Sir/Madam,

I was using Airtel number [protected] for a long time (4-5 years approx). According to my usage and payment status Airtel had given me a credit limit of Rs.7500 per month and on an average my per month usage was Rs.[protected] approx which i used to pay on time. Due to some reason i could pay the bill April. They disconnected my number. As this was my very old number i don't want to close this.I contacted to Airtel customer care on 14th June to know that how it can be reactivate. As per them i have to pay all the dues (Rs.)4771.75 and resubmit all the documents again before 26th of July 2012, it will be activated after issuing the new Sim card because old Sim card is not valid now(Request Number: 44183842, CCE: Ravi). The same day i paid Rs.2500 at the outlet of Airtel in Vasant Kunj (Receipt No:[protected].

At the very same day, i received a call on my another number from the collection agency to deposit the day. I told him that already contacted the customer care and deposit a partial payment of Rs.2500 at vasant kunj outlet. I given him the receipt number also. From 15th June they repeatedly started calling for the balance amount in very abusive manner. They started calling to all my friends, relatives and clients whom i called from the number "[protected]" from different numbers which are: [protected], [protected], [protected], [protected] etc.

Here even i can not mention that how and what abusive words they are using. Today i received call again from [protected] and the person as he named "Pramod" started threatening that "aadhe ghante ke andar balance bill jama kar nahi to tere friends and relative ko phone karna chalu kar dunga ki to chor hai, beimaan hai" and hae started doing this. This is very embarrassing situation for me while i want to keep this number and there is not at all intention to not paying the bill.

As i found this is Cureman Services, 2/16, basement kalkaji extension New Delhi

I request you to please take action against the agency.

With Regards
Anant Kant Ghosh

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Comments

JAGJEET SINGH

from Noida, Uttar Pradesh

Airtel — Collection Agencies Misbehaviour

Hi,

This is with regards to the Airtel mobile nos [protected] and [protected].

I have been a dissatisfied customer of Airtel since a very long time now, and that is the main reason that I have stopped using Airtel.

I had been using these nos for the past 5-6 months and the services have been pathetic.

I have been pestered by your Collection agents since the time my bill got due and you kept calling up everyday chasing for payment.

Today a relative of mine received a call from some Advocate stating that due to non payment, my case would be sent to court.

I am appalled that for a measly 2000 rupees, you people can take me to court...!

I had told earlier that I can pay a minimal amount every month to clear my dues but you people are not ready to accept that.

I had asked for a settlement amount as well, but then again you have not come back to me on that point as well.

I am utterly disgusted with the services rendered by you to your customer which has resulted in cancellation of my connections with you.

Hope that you can get this sorted out ASAP.

Regards

Jagjeet Singh

bimbask

from Pappinisseri, Kerala

airtel provides useless and worst service also wrong billing being done always
one of the very worst service provider in india i hate airtel one of the leading fraud company in growing telecom industry.