Airtel — Complaint not resolve after log the complaint in call center | |||
My Name is Jalaram Atre. From last three months, my airtel dth is not working properly, for that i have already raised the complaint in DTH call center. 12150. They have give me some complaint number number, but not giving any resolution. Now again i have raise the complaint on 20th May, complaint number =18910880 & said that some one from airtel will attend your complaint on 21st may before 10:30, if complaint not resolve then pls call to given number ( they have given me these number through sms - [protected] ), no boddy from airtel is come to resolve my issue, & when we call to these number, the receiptnt said me that these is not a airtel number, you have dial wrong number.. can some help on these.. or we need to change my airtel connection. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54500
Pending
0
Resolved
21958
View all 54500 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
call center complaint — call center is not working properly
I called up vodaphone customer care at C-45 Okhla Phase-2 because i have some ishu Mr Sachin picked the call he was trying to give me the answer but i wanted to confirm the same from his team leader Mr Vipin, Mr Sachin tried to call his TL my call was put on hold for number of times and for long duration it was not fault from the end of CSA he was again and again trying to connect me with his TL but he was not able to do after wating for long time TL Picked the call after 42min 21sec and rather giving any solution he was trying to force his decision on me and he was not ready to except that he have done any mistake when I asked him that why anyone call customer care because they think that he or she will be guided in the proper way because they are there to help out customer he told rough he had never called customer care and his voice was not sounding good it was in a pinching tone I thing the way they are handling customer Vodaphone will lose bussiness I think this call center shuld be closed because they are not able to serve customer in proper way if this thin will continue I will like to quit and I will advice all my corporate frinds not to use vodaphone If You want proof you can go through the voice recording I am very socked with responce of call center