[Resolved] Airtel — Complaint regarding airtel DigitalTv service.. | |||
I Praveen a platinum Airtel customer using airtel numb:[protected] and DigitalTv ID:[protected] have a complaint regarding DigitalTv service, as on 18/10/2013 at 5pm i got a call from [protected] saying Horizon Airtel(call center) Bangalore providing a offer on ma DigitalTv which was inactive from 6-7months, provided offer is 1year subscription of south mega pack by recharging Rs1329 and same pack for 6month on recharging Rs640, Again same offer repeated from 3 different numbers provided below [protected] at 5pm on 19/10/2013 [protected] at 13:20pm on 20/10/2013 [protected] at 14:57pm on 21/10/2013. as per offer i recharged on 21st oct at 6:45pm. Now from 3 days i did not get that offer and my present package it showing economy sport standard & validity upto 8/03/2014(5months). its fraud i want offer should be provided within 24hrs or else refund of amount to ma account immediately. Reply as soon as possible.. Was this information helpful? | |||
Feb 7, 2017 Complaint marked as Resolved Verified Support Oct 31, 2013 Airtel Customer Care's response Namaste Praveen, This is with reference to your post dated 24 October 2013. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com Regards, Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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This is with reference to your post dated 24 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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