[Resolved]  Airtel — Complaint regarding airtel DigitalTv service..

Address:Bangalore, Karnataka

I Praveen a platinum Airtel customer using airtel numb:[protected] and DigitalTv ID:[protected] have a complaint regarding DigitalTv service, as on 18/10/2013 at 5pm i got a call from [protected] saying Horizon Airtel(call center) Bangalore providing a offer on ma DigitalTv which was inactive from 6-7months, provided offer is 1year subscription of south mega pack by recharging Rs1329 and same pack for 6month on recharging Rs640, Again same offer repeated from 3 different numbers provided below [protected] at 5pm on 19/10/2013 [protected] at 13:20pm on 20/10/2013 [protected] at 14:57pm on 21/10/2013. as per offer i recharged on 21st oct at 6:45pm. Now from 3 days i did not get that offer and my present package it showing economy sport standard & validity upto 8/03/2014(5months). its fraud i want offer should be provided within 24hrs or else refund of amount to ma account immediately. Reply as soon as possible..
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Feb 7, 2017
Complaint marked as Resolved 
Verified Support
Oct 31, 2013
Airtel Customer Care's response
Namaste Praveen,

This is with reference to your post dated 24 October 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Complaint comments 

Comments

Namaste Praveen,

This is with reference to your post dated 24 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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