Airtel — Complaint regarding service against airtel money

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi
This is Niraj kumar
Mo. [protected]
The main concern of this complain that i am using airte money but i am getting trouble through online recharge by using airtel money account i have been complaint so many time in contact center they had taken complain every time and technical team also called ever but still i am facing same problem at last time i called to cc regarding the same them someone gave a number or mr. Nitin [protected] and they told to me that if you have complain too much time but you did not get resolution so call on that number be talk to him and i did same but someone avishek recieved the call and they talk rudely and told to me that i will solve you problem and i will call within 1 hrs but still i am waiting for call and resolutio. Finally i willing to say that its totally problem of airtel higher authority and also some problem is in management who will give the compensation whatsoever i am getting to recharge either resolve my problem or give me compensation
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Namaste Mr. kumar,

This is to inform you that your concern listed on 22 Mar 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Kumar,

We would like to inform you that your concern listed 22 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information