[Resolved] Airtel — Connection Not active even after 4 days | |||
Hi, I had bought an Airtel DTH Connection online on Sunday, 24th Feb. However, the connection is still not active today (Wed, 27th Feb). I had been calling Airtel's customer care and they have been regularly "assuring" me that the issue will be fixed in 24hrs, 2 hrs etc. I have called them at-least 10 times already and 4 times since yesterday. I am terribly appalled by Airtel's service. All I want now is to cancel this connection and get the amount refunded. Could you please help me out? Please ensure necessary steps are taken so that in future consumers don't get into trouble like I did. Registered mobile no : [protected] Regards, Rajesh M R Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Verified Support Feb 27, 2013 Airtel Customer Care's response Namaste Rajesh, This is to inform you that your concern listed on 27 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 28, 2013 Airtel Customer Care's response Namaste Rajesh, We would like to inform you that your concern listed 27 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
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Airtel DTH — Connection Not active for 4 days
Hi,I had bought an Airtel DTH Connection online on Sunday, 24th Feb. However, the connection is still not active today (Wed, 27th Feb). I had been calling your customer care and they have been regularly "assuring" me that the issue will be fixed in 24hrs, 2 hrs etc. I have called them at-least 10 times already and 4 times since yesterday.
I am terribly appalled by Airtel's service. All I want now is to cancel this connection and get the amount refunded. Could you please help me out? Please ensure necessary steps are taken so that consumers don't get into trouble like I did.
Registered mobile no : [protected]
Regards,
Rajesh M R
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Airtel — dth not working from 4 days
dth not working from 4 days and tired calling the call center but not yet they have resolved the problem.i call them everyday and they say give us 24hours to resolve the problem and more over company like Air-tel don't have new set top box to replace the old faulty once .
totally tired and the same problem had occurred few months back and the same story has repeated again