[Resolved] Airtel — Credit not given even after realisation of cheque | |||
We Jakson & Company have issued Ch. No.256150 dt.09.08.2012 for Rs.14415 favouring Bharti Airtel Ltd. A/c Mobile Services & dropped the cheque in Airtel drop box at Mayapuri against dues for 13 corporate conections along with a annexure of 13 numbers & respective bill amount. The due date of payment was 11 & 12.08.2012. The above cheque was cleared from our bank on 13.08.2012. We started receiving calls from Airtel abount non payment for 12 nos. from 13-14. We came to know from the Airtel customer care that the above amount has been credited to 1st number of our annexure & adviced to register complaint through mail to nodal office along with a copy of 13 numbers, copy of bank statement. On 17.08.2012 we registered our compalin & assured from the nodal office that it will be solved within 48 hrs. After then we are receiving 2-3 calls per number per day even sunday & holiday & till date the problem is unsolved. We hereby request to please help us to solve the problem or direct Airtel to close all our connections with immediate effect. Thanks & Regards, Ashok Sahoo Sr. Manager (Accounts & Finance) [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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This is to inform you that your concern listed on 15 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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