Airtel Cricket Alert — disable cricket alert

Address:Madhya Pradesh

Airtel prepaid mobile no ; [protected]

Cricket alerts have been automatically subscribed for this number and I keep receiving alerts from AD 54321 and I am being charged for it per day. I had sent unsubscribe SMS (UNSUB SPO) to 54321 as per their web-site and received a confirmation SMS that the alerts are de-activated. However, I still keep receiving the alerts which is very disturbing and also money gets deducted.


I request these alerts to be de-activated immediately and stop deducting money from the pre-paid account.

thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

AirTel — Cricket alerts

I am getting unwanted cricket alerts from Airtel (52906xxx number) and Rs. 1.5-3.0 is deducted per match. I had never subscribed to such alerts and even after calling the customer care nearly 100 times, the service has not stopped. Now i am going to consumer court to file a case against the company. I have learnt that this problem is faced by many airtel customers.
plzzzzzzzzzzzzzzzzzzzzzz
my phone no :[protected]
deactive cricket msz

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information