[Resolved] Airtel Customer Care — CUSTOMER CARE PROBLEM | |||
DEAR SIR, MY NAME IS SURESH I HAVE A AIRTEL NUMBER([protected]),I HAVE A PROBLEM WITH CUSTOMER CARE NUMBER 198 .AFTER CALLING OF 198 NUMBER I AM PRESSING TO CONNECT WITH CUSTOMER CARE IT IS SAYING PLEASE WAIT UNTIL CONNECT TO CUSTOMER CARE EXECUTIVE AFTER THAT CALL WAS DISSCONNECTED AND SAYING UNRECOGNISED NUMBER. KINDLY SOLVE THE PROBLEM REGARDS SURESH Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
Yesterday I got the call from the customer care no .[protected].Executive told me that you can not call customer care 198 till 15 AUG.It means there is no listing.Scond resolution about the plan for 1 month you will charge 60 Paisa per call.Means I talk for 3-4 seconds I will pay 60 Paisa.
IT IS HARRASMENT NOT SOLUTION.
As I already complaint I didn't got the same offer which was told & I can not call customer care to tell.
IT IS HARRASMENT NOT SOLUTION.
As I already complaint I didn't got the same offer which was told & I can not call customer care to tell.
I KNOW MR RAKESH ITS A VERY BIG ISSUE AND YOU REQUIRE UNLIMITED TIME.EVERY DAY I AM WAITING FOR RESOLUTION AND EXECUTIVES SAYS IT WILL BE RESOLVED NEST DAY AGAIN THIS LOOPS COUNTINOUE.
WHERE IS THE RESOLUTION?I HAVEN;T GOT ANY CALL AND SMS.
NOW SEND ME ONE MORE MAIL AND DEMAND FOR MORE TIME.IT SHOWS HOE EAGER YOU AND YOUR TEAM IS.
WHERE IS THE RESOLUTION?I HAVEN;T GOT ANY CALL AND SMS.
NOW SEND ME ONE MORE MAIL AND DEMAND FOR MORE TIME.IT SHOWS HOE EAGER YOU AND YOUR TEAM IS.
Mr Rakesh its good now you again come to know that my issue is not yet resolved.but on 26th july you write in this discussion that my problem has been resolved which actully not yet resolved what you just write.
Hope you will resolve it very soon.
Hope you will resolve it very soon.
Thanks for calling and listing.I will wait for 22 Aug as I was told that my offer will resume from that date..
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I Tried 198 100 times I am unable to connect the customer care.Now I have no way to tell my problem.That is why I am complainting here