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[Resolved]  Airtel Customer Service — they are trash

complaints towards Air tel customer care-
1. they give you an automated choice of English or Hindi. even if you press 'English' the officer who picks up talks in Hindi. They understand almost nothing and is very frustrating to converse with. Air tel obviously is least bothered to train their people to talk and handle their customers.
2. every time one gets through to an officer after waiting online for 7 mins, the line gets cut half way through the conversation and obviously Air tel has no system and no interest to call back. Air tel does not really care about us, Sunil Mittal just wants money.
3. they charge 50p from their customers! How miserly can you get Mr. Mittal???
Complaint marked as Resolved Aug 13, 2020
Complaint comments  4 CommentsShareTweet

Comments

AirTel — WASTE SERVICE

SIR,
I AM USING AIRTEL SIM FOF 4 YEARS
+91 [protected] NOT CANWASH ON YOUR SERVICE AIRTEL CC TO DAY TELL THE WORKERS ON CC THE NO NOT IN YOUR PROOF......
BUT IM USE 4 YEARS HOW TO CHANGE THE NO ON MY PROOF THE OPTION IS UNAVAILABLE ON AIRTEL......
PLS SOLVE THE PROBLEM SIR,,,,
THIS IS MY COMPLAINT COMPLAINT NO:1375
TAKE THE ACTION QUICKLY
NO 1 BAD SERVICE IN INDIA,TAMIL NADU AIRTEL................
TAKE THE 1375th COMP
THANK YOU........... SIR

my number is [protected]
Namaste Diya,

This is to inform you that your concern listed on 11 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Diya,

We would like to inform you that your concern listed 11 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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    Customer satisfaction rating
    47%
    Complaints
    43583
    Pending
    0
    Resolved
    19568
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078