[Resolved] Airtel — when calling to 198 customer care no one responding to my calls | |||
Dear sir I m Bideshi Samantray My Airtel Mobile number [protected], Since last 24Hrs i m trying to call 198 tollfree customer care but no one is responding to my calls ,so if this will happen then tell me what we can do ?? do u think it will be better for us to visit always their show rooms without doing our duties and other works ,do this airtel think we r their servants????? We can also live without Mobile connections but we hav kept to be in contact with our loved one's so if this kind of customer care service airtel will continue then one day it will face a huge loss and it will loose its every good customers and now its a competitions market there are a lots of mobile operators they do provide better service from airtel,so its my suggestions to Airtel that i[censored] want to stay alive in today's market then stop harrashing ur customers otherwise people will not be looser the company will be looser,do u think by selling sim in low price will make u a good amounts of customers ,no never u will always be looser,bcs it is very easier to keep old customers than to make a new customers i[censored] provide good service no body will leave ur network and if this bad service remains to be continued then within no time u will have to close ur telecom and sell it to anybody mind it . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
Dear sir I m Bideshi Samantray My Airtel Mobile number [protected], Since last 24Hrs i m trying to call 198 tollfree customer care but no one is responding to my calls, so if this will happen then tell me what we can do ?? do u think it will be better for us to visit always their show rooms without doing our duties and other works, do this airtel think we r their servants????? We can also live without Mobile connections but we hav kept to be in contact with our loved one's so if this kind of customer care service airtel will continue then one day it will face a huge loss and it will loose its every good customers and now its a competitions market there are a lots of mobile operators they do provide better service from airtel, so its my suggestions to Airtel that i[censored] want to stay alive in today's market then stop harrashing ur customers otherwise people will not be looser the company will be looser, do u think by selling sim in low price will make u a good amounts of customers, no never u will always be looser, bcs it is very easier to keep old customers than to make a new customers i[censored] provide good service no body will leave ur network and if this bad service remains to be continued then within no time u will have to close ur telecom and sell it to anybody mind it .
Reply
Dear
I am Satya Prakash Singh. my mobile No. is [protected]. this is postpaid connection. on 25 th of April 2011, I got rs.198(3GB free) plan internet activated in this number. today my unbilled amount is rs. 2698. I am very care full about my call and internet use. this is too much amount than my use. let me know what should I do.
If you can not solve my problem, I will disconnect your service.
thanks
Satya Prakash SIngh
I am Satya Prakash Singh. my mobile No. is [protected]. this is postpaid connection. on 25 th of April 2011, I got rs.198(3GB free) plan internet activated in this number. today my unbilled amount is rs. 2698. I am very care full about my call and internet use. this is too much amount than my use. let me know what should I do.
If you can not solve my problem, I will disconnect your service.
thanks
Satya Prakash SIngh
I also very much agree with Bideshi Samantray comments.
I am Shalini from chennai.I tried for airtel customer care and i posted my complaint regarding sms booster pack activation but they didt solve my complaint.They told me to wait on the for the moment and then they disconnect my customer care line.Then later for 1 hour i tried for customer care i didt get any response.They cutted my line to customer care.
Airtel is very very very very bad.Their service is also very very bad.
Now its a competitions market there are a lots of mobile operators they do provide better and very good service from air-tel.So i am informing my friends, relatives, neighbors, colleagues and the viewers not to buy airtel sim cards and don't waste your money.
I am Shalini from chennai.I tried for airtel customer care and i posted my complaint regarding sms booster pack activation but they didt solve my complaint.They told me to wait on the for the moment and then they disconnect my customer care line.Then later for 1 hour i tried for customer care i didt get any response.They cutted my line to customer care.
Airtel is very very very very bad.Their service is also very very bad.
Now its a competitions market there are a lots of mobile operators they do provide better and very good service from air-tel.So i am informing my friends, relatives, neighbors, colleagues and the viewers not to buy airtel sim cards and don't waste your money.
It has been observed that everday Rs. 1/- has be deducted from my talktime recharge towards cricket alert, which was not instructed by me any time. I have already instructed to Airtel Complaint No. 198 for the same.
I am sorry to inform you that no action has been taken from your side, it will force me to discontinue Airtel Services.
Please look into the matter and do needful urgenlty.
My mobile no. is [protected]
Yours
Rajesh S. Chitte
I am sorry to inform you that no action has been taken from your side, it will force me to discontinue Airtel Services.
Please look into the matter and do needful urgenlty.
My mobile no. is [protected]
Yours
Rajesh S. Chitte
my no.[protected] activate on 24th August 3G service & recharge by 102Rs for internet use but from sevice provider not send setting message & also i don't know how network automatically gows on 3G network & automatically gows on 2G network. meanwhile when i used internet on 3G network but balance deducted from 2G( not from rechage plan of 102 Rs.). so balance deducted rapidly. one problem common problem with service that never cumminication with custmor care from mobile(121). i went 6 times show room to convey my problem.
yours
pankaj maradwar
yours
pankaj maradwar
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