[Resolved]  Airtel Data Card — MISSGUIDED BY DEALER

SIR,
On[protected] i purchased a data card from airtell dealer in Pathankot [punjab] to use internet while roaming.At the time i approched dealer TALK ZONE i have been told that their is no data card available with them so they have to arrange it from AMRITSAR from some other airtel dealer and for that i have to get my laptop with me and also i have to pay some adv.Sir, inspite of some adv. i paid him full amount i.e. rs 4999/- and asked him to arrange it as soon as possible.When i came home dealer rang me up and asked that there is no card in AMRITSAR .There is only one available with them which is been used for two three months and if i buy that he will get it the next day.I asked your dealer that if that card works i have no problem in buying that.Sir, next day i had been to TALK ZONE and gave them my laptop to load the software from cd with the card .That person tried to load it what couldn't load it and said i should take my laptop to some software person to get it loaded.I paid him cash for the sim i.e rs 500/-and toke all the things to a software loader .When he saw the card he said this will not work with my laptop because this is an older product and needs pcmmc slot which is not their in all new systems like mine, and for my system companies are now supplying usb data modem for the latest systems.
Sir, at the same moment i went and told all the problem to the dealer and asked him to get it bchanged because it was useless for me.The dealer told me to come next day morning and after that he started giving excuses to come after three days, and then company is not changing it i am trying to change please come after 15 days.
I followed him for 9 months and then i thought of putting a case in consumer court but one of my friend asked me to first talk to you people for help. Sir, please help me to come out of this problem as soon i will be greatful to you.i am giving my details and card no etc to follow up my problem.
Thank you,
NARENDER KUMAR.
BILL NO;2910.DT.[protected].
DEALER ;TALK ZONE
39/40, MANAV COMPLEX, OPP.IMPROVEMENT TRUST OFFICE.
PATHANKOT.
CARD NO.SNR;ML136C411K
IMEI;[protected].
MODEL. GLOBETROTTER EDGE.
MY EMAIL. [protected]@yahoo.co.in
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).


We assure you that we are committed to resolve the issue to your satisfaction.


Regards,

Sakshi Walia
Airtel Customer Service Team
i have purchased data card on 22/7/09 having sim no[protected] is not working til25/7/09
Dear Madam/Sir,

One does not realize how valuable something is until it is lost...
And thus feel same when our handset is LOST..
It is not only the HANDSET we lose but an equally important DATA also..
And considering all these consequences our company planned to launch MSM ie Maverick Secure Mobile Application.

What is Maverick Secure Mobile(MSM)?
Maverick Secure Mobile(MSM)is a security application.Secure mobile helps you to protect your data, track your stolen device, retrieve your phonebook
& disable the stolen device remotely.The application works in hidden mode & cannot be viewed in the device.To launch/Customize this application one has to press pre defined short keys and password.After installing MSM in the device one must as "Reporting Contact" in the application.Reporting contact can be your second number/friends number or any other number on which you want to receive all the reports.

1.Protect Your Data :Incase of thief/loss, the moment SIM change is detected, MSM will encrypt all the data on the device like the Phonebook, Images, Messages, etc.Now one can be assured about the privacy or misuse of the data on the device.

2.Track Device :Incase of thief/loss, the application will send the Phone Number, Device Id, Country Code, Operator Name and Area Code(location) to the Reporting device through sms.
Secure Mobile will also report about activities performed on the stolen device via SMS like Outgoing Calls Made, Incomming Calls Received, Sms Sent/Received, New Contacts Added to phonebook detailed...

3.Retrieve Phonebook :The most important data on any device are the contacts.using MSM one can retrieve phonebook from the stolen device, the entire phonebook will be retrieved by sending sms contact=all from the reporting device.As soon as the stolen device receives sms it will start sending the entire phonebook through SMS, and the funny thing is by using the data plan of the thief.

4.Spy Call :If the owner calls from the reporting device to the stolen device, it will be termed as Spy Call. Spy Call will switch the Loudspeaker & Mic of the stolen device remotely, so that the caller can actually listens to the conversation.This call will not give any notification/ring to the stolen device.the person who receives spy call will not be able to know he is being called by the owner.Even if he comes to know about the spy call, he cannot disconnect the spy call.

5.Raise an alarm and disable the phone :To disable stolen device remotely, send sms=hang from the reporting device to the stolen device, and it will raise an alarm and start playing a loud Siren.MSM will also display a customized message.Here, one can put his Name, Address, Alternate number and Award Amount.

6.Data back Up :Secure Mobile has a distinct feature of incremental Data Backup.Using this feature once can backup all the data from the device to secure remote server .So now all your data is very much secured and you can retrieve it without any hassle.

It not only works when STOLEN but also can be used as PARENTAL CONTROL and many more…

To check your HANDSET'S Compatibility & to get Maverick Secure Mobile Application Online, Please click on the following link.

http://www.maverickmobile.in/maverick/validatedevice.jsp

We will be happy if you would be interested in exploring a partnership with
Maverick Mobile Solutions for your market.


ThankingYou..

Kind Regards,
Sachin Randive.
Maverick Mobile Solutions, Pune.
+91 [protected]
Email:
sachin.[protected]@maverickmobile.in

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