[Resolved] Airtel Data Card — No committed speed and poor response after complaint | |
I had purchased a data card from Indrapuram Airtel Office but from last one week i am not getting the committed speed and not most of the time not able to find the connection. I took the best plan and almost spent 2000 Rs on data card. When i went to that shop for helpp they behave like it was my fault that i purchased the card. I am unable to cop up with the problem as i already speak to a lot of people and really sad with the bad behavior. We are common people in India who are just getting the notions from the higher people that we are having the right to say....but i am now completely in favor of the fact that we people are made to suffer. I am not a media person who can just raise the finger. Well Mr Mittal is going for a big deal...common Mr.Mittal see the small things u are just going larger by cutting our stomach....I am hoping that consumer forum can really come out and support the people like me and making some hard rules for the companies like Airtel who are just getting larger by sucking the blood of poor. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
DATACARD ISSUE: [protected] [|BAL|[protected]|[protected]|]
Hey, I am also hostile of Airtel Datacard, My datacard number is [protected] and its been more then one month and my problem has not been resolved.
I got the pre written responce from the airtel.
++++++++++++++++++++++++++++++++
Thank you for contacting Airtel.
According to your previous interaction, you have expressed concern regarding speed of data card for your Airtel mobile number [protected].
We regret for the delay in responding to your mail as your concern was escalated to our circle.
As per the revert from the circle, we would like to inform that you will be able to get around 4-5 kbps downloading speed and it will improve after Gi link capacity increased.Also Team is working on it.
++++++++++++++++++++++++++++++++
No Resolution and They didn't provided the commited speed and no network when i was on roaming.
If the customer is not getting the proper solution, then we the citizen of India has the right to raise our voice.
I request our customer's who experiencing the bad services to report here and give their feedback.
I request Airtel to follow this section to rectify the issues.
Customer Support for DataCard division is so poor.
Hey, I am also hostile of Airtel Datacard, My datacard number is [protected] and its been more then one month and my problem has not been resolved.
I got the pre written responce from the airtel.
++++++++++++++++++++++++++++++++
Thank you for contacting Airtel.
According to your previous interaction, you have expressed concern regarding speed of data card for your Airtel mobile number [protected].
We regret for the delay in responding to your mail as your concern was escalated to our circle.
As per the revert from the circle, we would like to inform that you will be able to get around 4-5 kbps downloading speed and it will improve after Gi link capacity increased.Also Team is working on it.
++++++++++++++++++++++++++++++++
No Resolution and They didn't provided the commited speed and no network when i was on roaming.
If the customer is not getting the proper solution, then we the citizen of India has the right to raise our voice.
I request our customer's who experiencing the bad services to report here and give their feedback.
I request Airtel to follow this section to rectify the issues.
Customer Support for DataCard division is so poor.
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AirTel — DATA CARD SPEED
Dear sir,I am Vijay kumar from Gurgaon . It is to inform you that no body taking the action against my complains (usb data card speed issue ).i have many ticket no. 21943641, 21962358, 21966665, 21986587.but till date not resolve my problem when I call 7070 Mr mirza & Mr khurram ( supervisor ) he said to me this is the issue of technical department .when I call a couple of time Mr devli [protected] they no pick my phone why I don’t know, again take a new no, Mr anil [protected] they said to me if your card has connected that is no problem from hardware so I can’t do in this matter . And I have a called to dealer when I purchased the card ( Nehru place Delhi ) Airtel Company executive (Mr vikram)gave me the total wrong information regarding their services he said to me you will receive speed usb data card 30 k/s to 40 k/s . and they said to me what can I do if you don’t receive the speed at your place you come my office I’ll show you, but problem at my home why will I go to delhi your office and if you want to salutation your problem then you can call 7070. and again I call him 7070 mr khurram said to me your problem will resolve next 10 days and I have already give 7 days now how can it possible you will, . then I want to ask you who body will pay my bill this month june 2009 .
it is very shameful against your service .AIRTEL CUSTOMER CARE BB VERY BAD SERVICES
PL TAKES THE FURTHER ACTION AGAINST CUSTOMER CARE DEPARTMENT AND OTHER PERSON WHO IS INVOLVED IN THIS MEETER AND RESOLVE MY PROBLEM.
ANY BODY CAN SLOVE MY PROBLEM OR NOT PL CALL ME