[Resolved] Airtel — Deactivate auto renewal of sms pack 36 in Airtel | |||
Hi Team,I got a sms every month say my sms pack is on auto renewal even though I do not want this plan repedly since last four month but unable to deactivate it.I called up customer care so many times and they asked me that they did it and will be affected within 24 hrs but again-again airtel is charing for activation without taking my confirmation if this is the way to implement the plan I think this is very rediculous way and one more think airtel is not at all customer friendly....Request you please look into it and de-activate this service as soon as possible and re-fund my all deduce mony. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
AirTel — deactivation of sms
sir i'm chared by rs 1.5 per day for love tips sms i really want to deactivate it but your customer care agents not doing so, i never activate this it automatically activated on my number.please deactivate it as soon as possible.my cell no is [protected].
Airtel — RE-SMS PACK
At now my won 100 sms pack not update,so I cant use sms.In previous day, I won 100 sms but no use this sms,when i connect customer care,I could not connect custmor care.so please solve my problem my MO -[protected]Airtel — automatic SMS pack activation
Sir,I, Tarapada De am an Airtel customer (Mob No [protected]).My mobile is registered for Do Not Distrub. Automatically Airtel has activated so many packs like Pooja Room daily alerts,Devotional Combo Pack,Com Jnc,Cricket Commentary pack, Advanced Cricket Pack etc on 16 Jan12. When I have spoken with the Customer Care Execuitive for the reason they replied that a request had been generated from my mobile. I have not given a call for the pack. I am harassing by Airtel Mobile service provider.Please investigate and take proper action.
...
Namaste (Vishal M ),
This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Arpit/Airetel Team,
Its very shameful dispite of many follow up's and try to log the complain at given portal neither able to loging complain nor receive any response even you guys are sit silently as you don't know any thing but anyway this is the final mailing to you all otherwise we don't have any other option like portbility.
Best Regards
Vishal M
Its very shameful dispite of many follow up's and try to log the complain at given portal neither able to loging complain nor receive any response even you guys are sit silently as you don't know any thing but anyway this is the final mailing to you all otherwise we don't have any other option like portbility.
Best Regards
Vishal M
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Airtel — renewal of Brazilian pack
Despite informing 5/6 times for stoping renewal of subscription of Brazillian Pack on airtel customer care on 121 , I get a SMS on my mobile [protected] that subscription has been renewed and I have been charged Rs 1 for the same. Pl stop renewal of brazillian pack and refund the money.