[Resolved]  Airtel — Deactivated life time validity sim card without intimation

Airtel — Lifetime made Deactivate

Hi,

This is karthik, My mobile number is [protected] i have taken as simcard lifetime offer, paying 999 scheme but currently they deactivated my number.
I don't know why this type of cheating they are doing?

AirTel — Life Time Validity

I paid for life time validity and got a message on[protected] that the benefits of the lifetime scheme will be activated in the next 72 hours.by sender 121. But it says the validity will expire on[protected]. Does lifetime means this much period only. Surely it does not. The customer is being befooled. Validity should be extended till life.

Yes the validity must be for life time if a customer pays once for it.

Airtel — Lifetime Number deactivated without consent

Dear Sir,

I had been using my Airtel prepaid number [protected] since 2004..I had recharged it with life time validity with an amount of Rs. 999 in 2005 my license used to display to be valid till 2021...I also had maintained a balance of Rs. 250 in my account..I used to use this number to connect to internet only and after few months as I was not satisfied with the service I had stopped using GPRS fecility and kept it only to receive/make calls...I had left my phone switched off for the last five months as I was not in kolkata..Today when I turned on the phone it is showing sim card registration failed...I contacted customer service more than 4 times (talked to Joydeep and Kaushik from customer care dept. on 14th Feb at 1:30 in the night) and they are dropping my calls without giving me a resolution and transferring the call to a number which is ringing for more than 5 minutes till the time I am fed up and am disconnecting from my end..Cusotmer service is saying that this number is a new number that has not been registered yet...
I still have sms-s from Airtel easy recharge saved in my sim card that proves that this number belongs to me and multiple other messages from Airtel as well...As I had not receievd any call or have not made any calls from this number since quite sometime..they have taken away my balance and are trying to resell the number to someone else...I have the SIM card and sufficient proofs at my disposal...I had paid such a huge amount to make this number a lifetime valid(five years back it was very costly to make a number valid for lifetime)...Please help me on this and let me know if you need any other information like sms registration number etc...

Need your kind assistance...

Regards,

Aniruddha
[protected]

I have been used airtel lifetime prepaid card.my no is [protected].from 2 week i regularly call costumer care to deactivate my plan but not satisfactory answer given.Daily 2.5 Rs decrement from my account so i want only plane lifetime card without any plan or scheme.so stop my daily decrement and cut all scheme as early as possible.

Need your kind assistance...


regards
shivaji gadadhe
[protected]

Dear Airtel,

I sent many mails to customer care and nodal officer. And they are unable to resolve my problem.

I shared my required details, even they are saying that i have buy a new sim card, based on availability of same number.

Kindly resolve my problem ASAP.

Regards,
Hanumantha Rao.