[Resolved] Airtel — deduction of amt

radhikaraja

from Irinjalakuda, Kerala

Address:

Chennai, Tamil Nadu

I recharged my mobile for sms pact for Rs.36 on 12/12/12 @1.47pm. I recharged my mobile for full talk time of Rs.160 on 31/12/12 @12.50pm.I got a msg tat my sms pack has been auto renewed on 02/01/13 without my consent. When i tried to call my frnd @ 10pm yesterday (2/1/13) i got an auto generated voice tat i don't have sufficient balance in my mob and ask me recharge my account. I was shocked to hear this news. I cant understand wat is going on in air tel company.

regards

radhika
[protected]

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Nov 2, 2016

Complaint marked as Resolved

Verified Support

Jan 08, 2013

Airtel Customer Care's response Namaste Radhika,

We would like to inform you that your concern listed 03 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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