[Resolved] Airtel — deduction of money from airtel money account | |||
dear sir/madam i am the airtel money customer. I had recharges my number for Rs.755 on 9th feb.@ 11.57am. For 3G. Money was debited from my account but recharge was unsuccesful and i got a sms that my debited money ll be credited back within next 3 days, which has not yet been done. While contacting cust services couldnt satisfy me but had lodged a complaint. these people have been contacting me but all in vain. it has been a two weeks time by now. I request u sir to look into the matter. Lateef Mir [protected] txn Id::60626630: complaint no: 6907046: amount debited: 755. On date 09 feb. complaint has been registered vide reference number CONRC[protected] Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Feb 21, 2013 Airtel Customer Care's response Dear Mr MirWe regret the unpleasant experience. We will have this investigated and address the matter accordingly. Our Subject Matter Expert will reach out to you to discuss the same. Regards, Airtel Presence Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr Mir, We would like to inform you that your concern listed 21 Feb. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 4 Comments | |||
Comments
AirTel — Deduction of money from account
From past few days i am getting jokes, quiz etc from 55382. Around 2 Rs are being deducted from my account. I want to unsubscribe from the service. do it urgently.. Sir i have been waiting for the same since two weeks now. How much more.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Dear Sir
Rs. 46 have been deducted from my prepaid account about 10 days before without any request for any subscription/extra service. I have thrice talked to customer care (on Jan. 13, Jan.18 & Jan.22). Though I was told that complaint would be addressed within 48 hrs and customer care executive will contact for an sms will be sent by them, but nothing is happening. They do not even honour the registed complaint and every time I had to repeat the story. It is horrible customer care and money is wiped out from account unethically. You are requested to do something to prevent such cheatings..