[Resolved]  Airtel — Deduction o[censored]nexplained internet use charges

Address:

Maharashtra

Respected Sir/ Madam,

I want to raise claim/ complaint against Airtel internet Service.

Myself sachin gaikwad , i m one of the airtel service user with number[protected]. Today on date i used internet directly under emergency condition on 08:04 am in the morning and after 10 minutes i got message of that all my balance of 54 INR was deducted for use. i immediately communicated the problem with customer care Representative Santosh & He give me the answer that within above mentioned time i downloaded 54000 KB of data. Which practically not possible, as i m using 2G service.

It s either their system error or said answer is manipulated by the airtel Representative Please give me exact calculation & or system log in written of deducation of data and if airtel is unable to give that then refund the said amount. 54 INR for 10 minutes is the highest price for any internet service paid as compared to nowadays charges.

Thanks & regards,
sachin