Airtel — Deduction o[censored]nnecessary money

Address:Lucknow, Uttar Pradesh

I never expected this from BHARTI AIRTEL

I have been charged Rs.40, Rs.20, Rs.15, Rs.90, in various days in the past one month, for activating useless Value Added Services th. Airtel Live(they say). I have got a Smartphone, with a good access to Internet. From time to time, it shows a Notification(useless) to download some or the other thing. In order to remove that notification from the bar, I have to click that once, but as the moment I (or some other person) click on that notification, I get an SMS, that you have been charged with Rs. ..... .... .... ..... many times.

I know, the Company will not be affected much, if I change/convert my service provider to another, but I think, this case might be valid for many others also. SOME ACTION MUST BE TAKEN AGAINST THIS REGARD.

Customer Care pe agar complaint karo to, pehle to wo itni der tak hold karake rakhte hain, aur fir 15-20 mins wait karne ke baad kehte hain, ki AAP PLEASE 4 HOURS KE BAAD CALL KARIYEGA, ABHI HAMARA SOFTWARE NAHI CHAL RAHA HAI.

4 Hours ke baad dobara call karo to, call koi aur uthata hai... aur fir se use puri Kahani, starting se sunao and again the same reply, comes from the other side.

Pehle Daaku luuta karte the desh ko Ghode pe aa kar, lekin ab......!!!!!!
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Namaste Mr.Arora,

This is to inform you that your concern listed on 15 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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