Dear Sir,
Kindly look into the matter, because all the times they are saying its a techinal fault.
Kindly provide the instrument according the committment done by them.
Kindly see the proposal form which we received the quotation from airtel.
Dear Sir/Madam,
Commitment not done by your Area Sales Manager ,Secondly we got only 6 Lines,
where is two more line and Mr. Ramjee taken 4000
RS. ?
I hereby mentioning the our account details and address.
A/C No.[protected]
1. 45795879
2. 45795882
3. 45795881
4. 45795878
5. 45795876
6. 45795877
7. Not Got?
8. Not Got?
Billing Address :- 902, 9th Floor, Focus Health Services(TPA) Pvt. Ltd.
Surya Kiran Bldg., K.G. Marg, New Delhi 110001
You people are not doing anything regarding this matter.
Kindly do the needful at earliest possible its urgent.
Regards
Ranjan
Focus Health Services(TPA) Pvt. Ltd.
411, Surya Kiran Bldg.19, K.G. Marg, New Delhi 110001
Tele :[protected], Tele Fax :[protected]
M :- [protected]
www.focustpa.com
Please don't print this email unless absolutely necessary (Save Tree, Save Environment)
'it is absurd to divide people in good or bad; people are either charming or tedious'
From: [protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Tuesday, July 19, 2011 5:33 PM
To: priya.[protected]@focustpa.com
Subject: Re: POOR SERVICES/NOT GOT PHONES/TWO MORE CONNECTIONS [|BAL|Qrc4846653|]
Dear Customer,
Ref: Email dated[protected], concern regarding commitment related for your airtel account number 16593643.
Thank you for writing to airtel and giving us an opportunity to assist you.
We would like to confirm that your concern regarding commitment related has been registered with us. The unique reference number for the same is 49059366.
In order to serve you better, we are currently upgrading our systems. We are unable to process your request from 8th July to 22nd July. Therefore, your concern will be resolved on or before 30th July.
We regret the inconvenience caused and appreciate your cooperation in this regard.
Please do write in for any further assistance.
warm regards
Santosh Gani
customer care executive
bharti airtel limited
Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=799BE61069AA...⇄
[protected]Original Message[protected]
From: priya.[protected]@focustpa.com
To: [protected]@airtel.in
Cc:
Sent: 19/07/2011 01:39:30 PM
Subject: FW: POOR SERVICES/NOT GOT PHONES/TWO MORE CONNECTIONS [|BAL|Qrc4686013|]
Dear Sir/Madam,
Commitment not done by your Area Sales Manager ,Secondly we got only 6 Lines,
where is two more line and Mr. Ramjee taken 4000
RS. ?
I hereby mentioning the our account details and address.
A/C No.[protected]
1. 45795879
2. 45795882
3. 45795881
4. 45795878
5. 45795876
6. 45795877
7. Not Got?
8. Not Got?
Billing Address :- 902, 9th Floor, Focus Health Services(TPA) Pvt. Ltd.
Surya Kiran Bldg., K.G. Marg, New Delhi 110001
You people are not doing anything regarding this matter.
Kindly do the needful at earliest possible its urgent.
Regards
Ranjan
Focus Health Services(TPA) Pvt. Ltd.
411, Surya Kiran Bldg.19, K.G. Marg, New Delhi 110001
Tele :[protected], Tele Fax :[protected]
M :- [protected]
www.focustpa.com
PPlease don't print this email unless absolutely necessary (Save Tree, Save
Environment)
'it is absurd to divide people in good or bad; people are either charming or
tedious'
From:Priya Ranjan [mailto:priya.[protected]@focustpa.com]
Sent: Saturday, July 09, 2011 12:12 PM
To: '[protected]@airtel.in'
Subject: FW: POOR SERVICES/NOT GOT PHONES/TWO MORE CONNECTIONS
[|BAL|Qrc4686013|]
Dear Sir/Madam,
Still not got the 1 instrument and 2 Lines as per commitment.
Regards
Ranjan
Focus Health Services(TPA) Pvt Ltd.
[protected]
From:[protected]@airtel.in [mailto:[protected]@airtel.in]
Sent: Wednesday, July 06, 2011 1:05 PM
To: priya.[protected]@focustpa.com
Subject: Re: POOR SERVICES/NOT GOT PHONES/TWO MORE CONNECTIONS
[|BAL|Qrc4686013|]
Dear Customer,
Ref: Email dated[protected], regarding Commitment Related for account number
16593643.
Thank you for writing to airtel.
We would like to inform that your concern has been registered with us with the
reference number 48533206 and the same will be addressed by 30-JUL-2011.
It is our privilege to have you as our valued customer and would like to thank
you for your continued patronage. We look forward to a long and fruitful
association with you.
We hope that we have been able to address your query suitably. Please do write
in for any further assistance.
warm regards,
Subhra
customer care executive
bharti airtel limited
Now register your Fixedline & Broadband related Request & Complaint through
interactive sms.For menu options, sms to 121 from your registered
Airtel mobile. To register pls call 121 from your Fixedline
Your response will help us to enhance your experience with Airtel. Please click
on the link below & provide us your valuable feedback on this interaction
Click here to provide Feedback.
Or, if you cannot click on the above link, please copy the full URL from below
and paste the URL in your web browser.
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=46464DBA2465
A7D13D404FB5C1C0CDCCC63254B5C62AA4385DA2EC11799AFC&refno=Qrc4686013
[protected]Original Message[protected]
From: priya.[protected]@focustpa.com
To: [protected]@airtel.in
Cc: sumit.[protected]@focustpa.com
Sent: 05/07/2011 09:25:57 PM
Subject: Poor Services/Not got Phones/Two More conne
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