Airtel Delhi — Disconnection of broadband & Landline

Address:

Delhi

I have Airtel landline & broadband connection #[protected].
Its landline number was not working for many days and I contacted its customer service at 121 and as well at email Id [protected]@airtelin. They acknowledged the mail evrey time and assured to get it disconnected in maximumof 7 workings dasy. When this was not done, I again wrote to them on 1st June and they replied that with 24 hours the problem will be solve. To get to some person to talk to us is matter o[censored]phill task. Computersied voice will go on asking options and then put the call on hold and start the hold music for several minutes and even after that the persons they don't try to resolve the problem
But to my dismay none of airtel have contacted me or visited me to take back the eqpts for its disconnection.
Now I am taking help of this consumer forum to let the persons know that airtel customer service give s a very response to its customers. They don't follow it up. Without providing the service they go on sending the bills .
Subhash Rastogi , Delhi
M-[protected]
EM: [protected]@yahoo.com