[Resolved]  Airtel — Lifetime SIM

Address:Dhenkanal, Odisha

The SIM is alerted to me (Sanghamitra Swain) for life time and it was valid 20 years from date of purchase. Since that day onwards I am using same number and mentioned in my CVs, Friends for meeting and offical purpose. Now the same SIM was alerted to some one by the Airtel Company. I am not confirm weather the Company alert that one to some body or the person using my SIM? Customer care says we will not say the name of the owner of [protected]. How come it is possible? I am the owner of this SIM without my permission or any written document how they alert my Life time SIM to other person. Its the right of the Life time SIM user that the SIM should be belong to the owner upto 20 Years. Only after 20 Years the owner may want to continue the same number ,If only the owner don’t wont to continue the number the company has right to reprocess (recycled) the SIM and alert to other person. But in my case the SIM was valid till 2015. Before 2015 how the company dare to reprocess (recycled) the SIM and alerted to other person. Its mean the person has no value before the company.
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Aug 13, 2020
Complaint marked as Resolved 
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The SIM is alerted to me for life time and it was valid 20 years from date of purchase. Since that day onwards I am using same number and mentioned in my CVs, Friends for meeting and offical purpose. Now the same SIM was alerted to some one by the Airtel Company. I am not confirm weather the Company alert that one to some body or the person using my SIM? Customer care says we will not say the name of the owner of [protected]. How come it is possible? I am the owner of this SIM without my permission or any written document how they alert my Life time SIM to other person. Its the right of the Life time SIM user that the SIM should be belong to the owner upto 20 Years. Only after 20 Years the owner may want to continue the same number ,If only the owner don’t wont to continue the number the company has right to reprocess (recycled) the SIM and alert to other person. But in my case the SIM was valid till 2015. Before 2015 how the company dare to reprocess (recycled) the SIM and alerted to other person. Its mean the person has no value before the company.
wanna puk no urgntly- [protected]
The same SIM shuld alerted to me .

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