[Resolved] Airtel — Different plans different people

sai_prakash_p

from Madurai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I have been using Airtel broadband from 2006, i started with 256 kbps, and i paid Rs.650 unlimited(night).
My plan was upgraded to 2mbps(unlimited) in[protected] for rs 1299 rent/month. later i came to know my friend(chennai) is also using the same plan but for the monthly rent rs 499. why is this difference??

i have logged atleast 8 complaints over the past 3 years for frequent internet connection and disturbance in line. but still i stayed with airtel because i liked the service.

please escalate and explain. i am really frustrated being a customer for 6 long years., why am i being robbed for so long???

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Nov 3, 2016

Complaint marked as Resolved

Verified Support

Feb 11, 2013

Airtel Customer Care's response Namaste (sai_prakash_p),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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