Airtel Digital — Free days not added to subscription pack | |||
Hi, This is Aniket. My Airtel Digital Customer id is [protected]. I had recharged my Airtel Digital subscription with Mega pack on 10-Dec-2011 for 6 months. At that time there was an offer of 30 days additional subscription free with the 6 month recharge. I havent got that with my pack and even after repeated calls to their customer care there is no concrete solution to my problem. The customer care is not at all supportive. They assure on arranging a call back from their Senior Executive but i havent received any call yet. Regards, Aniket Was this information helpful? | |||
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But its a straightforward case which can be corrected based on the records available with you. The free 30 days are NOT ADDED as promised by Airtel. Please make sure that they are added to my plan OR credit an equivalent amount which i can utilise for some other channels/plans.
Regards,
Aniket