Airtel Digital TV — AIRTEL is cheating us

Address:Chennai, Tamil Nadu

Dear Sir,

My customer ID for Airtel DTH TV is [protected].
I recharged DTH TV on 26/4/2013 (yesterday) for south super value 158Rs/-
offer says "validaity is 1month."
After I recharged it. When I checked my TV. No channels are activated. when I called customer care, they said my next renuawal date is may 6th. my available balance is 109 rs
1. no channels are coming (error code 4)
2. validity date shoud be 1month (but they have given for 6 days)
4. balance should be 158 rs (but they say that i have 109 rs balance)

I struggled alot by calling cusomer care.

they are litterally cheating us. not giving proper service. please take nesessary action on them

Best regards,
Sudheer
+91 [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Namaste Sudheer,

This is to inform you that your concern listed on 27 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Sudheer,

We would like to inform you that your concern listed 27 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information