[Resolved]  Airtel Digital TV — disconnection

Address:Bihar

my name is rajat and i am customer of digital tv airtel. my customer id no. is [protected] its in the name of rajat singh. i recharged my account on 8th of october 2011 for of 3 months under a scheme but they hav disconnected my connection before 3 months on january the 3rd, and when i called to customer care they tried to rubbish it by narrating a story that i had requested a Ngc HD (which i never did) for which my money (1.50rs per day) was diducted from my account . this type of incident is happening for the second time. i want airtel to settel this.
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel DTH — Disconnection

I am subscriber to Airtel DTH. ID [protected]. I am dissatisfied with the service provided by you (dth not working properly for past 2 month). I had given request for discontinuance of DTH on 7 aug 2011. Till 10 th aug 2011 there was no person attended to take of set top box and dish at my premises. yesterday 10 aug 2011 i had esclated to nodal officer , who had taken some area ops manager , who assured to discontinue by next day 11 aug 2011. I have waited for whole day 11 aug 2011, none attended for the same. I do not understand their problem.
my cell number is [protected]

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