[Resolved]  Airtel Digital TV — Free to Air Channels Missing

I had recently purchased Airtel Digital connection from Vriti Infocom who claim to be your channel partner, The airtel engineers who visited my house at different instances informed that the connection could not be installed as there are no signals at my home and hence gave me a NOS form. I am following up Vriti Infocom for reversal of the amount paid but no one is taking any action. I'm really in pain after making 100s of calls to the company and mailing them constantly. Can somebody take action towards the company's fradulance????

My sister bought south value pack for 2000 rs she is staying in ground floor and the antenna was supposed to be set

up at the second floor due to poor coverage from first floor but guess what airtel charged 300 rs extra for placing

antenna in second floor saying its cost towards the additional few feets of wire provided .So she had to spend 2300

instead of 2000 on the very first day -Is this a fair business ?
Exactly after 6 months and 1 week, Tv signals were completely lost .she called the customer service for assistance

and they said that she has to recharge for 300 rs then only they will take the complaint else they will just

disregard not even bothered to satisfy the customer service manager explicitly said "do whatever you can"-worst

customer service we had ever seen.She had no option other than to pay 300rs because she already subscribed for 1 yr

plan but to her surprise they said that this 300 rs recharge fee will not be added to the subscription account .Its

just a fee(then why r they calling this as Recharge) to have one of their technician to look after the issue.I

prefer they would have call this additional fee as a fee rather as recharge because whoever reads the supportive

document thinks that they will get additional service towards the recharge amount but certainly it is not.We are

completely dissatisfied with this service .utter monkey business.