[Resolved] Airtel Digital TV — POOR CUSTOMER CARE & SERVICE | |
I am Tarun Chopra writing from faridabad.I am having AIRTEL DTH Connection, My Cust ID is [protected].I got my connection on 5/8/2009, From the very First day I have been experiencing video problem in many Channels.I mailed many times to AIRTEL Customer care, Also registered my complaint Telephonically.I also got complaint Numbers, But still Today till 24/8/2009, This issue has not been resolved so far.My complaint Numbers are 954119 & 962344.Everytime I call to customer care, They are not able to give you the solution.AIRTEL service network in faridabad is very very poor.No Customer care service centres numbers are available in faridabad to resolve Technical issues.I was expecting the same satisfaction, We are getting in AIRTEL other services Like Mobile & Broadband, But Situation is such a worse in DTH, It's beyond Imagination.It's better to go for Other DTH services, rather Than AIRTEL DTH. There is no care of customer complaints, Issues are not getting resolved on time. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
POOR CUSTOMER CARE & SERVICE
I am Dr.Sumit Verma writing from faridabad.I am having AIRTEL DTH Connection, My Cust ID is [protected].From the very First day I have been experiencing video problem in many Channels.I mailed many times to AIRTEL Customer care, Also registered my complaint Telephonically.I also got complaint Numbers, This issue has not been resolved so far.Everytime I call to customer care, They are not able to give you the solution.AIRTEL service network in faridabad is very very poor.No Customer care service centres numbers are available in faridabad to resolve Technical issues.I was expecting the same satisfaction, We are getting in AIRTEL other services Like Mobile & Broadband, But Situation is such a worse in DTH, It's beyond Imagination.It's better to go for Other DTH services, rather Than AIRTEL DTH.
There is no care of customer complaints, Issues are not getting resolved on time
I am Dr.Sumit Verma writing from faridabad.I am having AIRTEL DTH Connection, My Cust ID is [protected].From the very First day I have been experiencing video problem in many Channels.I mailed many times to AIRTEL Customer care, Also registered my complaint Telephonically.I also got complaint Numbers, This issue has not been resolved so far.Everytime I call to customer care, They are not able to give you the solution.AIRTEL service network in faridabad is very very poor.No Customer care service centres numbers are available in faridabad to resolve Technical issues.I was expecting the same satisfaction, We are getting in AIRTEL other services Like Mobile & Broadband, But Situation is such a worse in DTH, It's beyond Imagination.It's better to go for Other DTH services, rather Than AIRTEL DTH.
There is no care of customer complaints, Issues are not getting resolved on time
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
i get airtal digital tv with gova package but my gova package don't sand me
so i request u that sand me my gova documents
think