[Resolved]  Airtel / Digital TV — Unable to activate even after charging

My Airtel Digital Tv services are disconnected even after recharging the account ([protected]) with Rs. 400/-. Since 3 weeks the services are not yet resumed and when I called customer care, The executive, Mr. Irfan talk for some time and passed the call to his floor supervisor Mr. Himanshu Dube, said my services will be renewed with in 8 hours. For further queries or complaints he assured that, I can call him directly by his name, but when I call customer care again, I am unable to contact the person. Please do the needful.