Airtel Digital TV — Invisibility of channels

Sir,

I have airtel digital TV set top box . But there is a problem from last 4 months that unvisibility of channels like star maza,mi marathi,zoom,9x,star channels,etc.

I have complainted to customer service numbers, but still action not taken.Hence slill i have not recharged my set top box.

Thanking you.
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I was away in Europe for a few weeks and coming home I found that most channels are not viewable and the connection is breaking up all the time. I sent the HELP Sms and got a call but could not hear the person who called and when I called back did not pick up. Their call centre tells you to wait but the call drops all the time and so you cannot register your complaint. I eventually got a call from their Customer service after sending an email and they accepted that they are facing connection difficulties but after some improvement the situation is the same again. I am seriously considering changing service providers. Maurice Thomas

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