[Resolved] Airtel Digital TV — Changing of Monthly Pack | |||
I am using Airtel DTH/Digital TV from last November 2012, Without my notice or request they changed my monthly pack from south supe rvalue to south economy sports. When I called to them they are saying that you have messaged for changing the pack on[protected]. But I did not messaged to them for changing the pack. They are cheating the customers by saying false statements. I asked them to change the pack but they need at least one month for changing the pack. It is not my mistake then how can I pay for the monthly pack which I do not need. Was this information helpful? | |||
Oct 14, 2016 Complaint marked as Resolved Verified Support Mar 04, 2013 Airtel Customer Care's response Namaste Moruravi, This is to inform you that your concern listed on 04 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Moruravi, We would like to inform you that your concern listed 04 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
My Airtel dital TV ID [protected]
Reply
Thank you sir for your quick action and my problem is solved, then why your people do not give response while we call to them. If this site is not there then who will solve my problem. First of all I thankful to this site for providing great service to Indian Public.
Regards.
M. Ravi kishore
Regards.
M. Ravi kishore
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