[Resolved]  Airtel Digital TV — Repeatedly shown negative balance

Address:Chennai, Tamil Nadu

I am getting repeated negative balance message in my screen even though my balance is good and my subscription ends October 2011. I called customer care and they asked me to delete all the messages and i did and I still got. So I called them again and one of the brilliant customer care representative asked me to call Airtel mobile services and cut he call. After that I called twice and the customer care representative was bluffing and cutting the call. I have made more than 20 calls, still my problem is not solved. Now if i call asking them to take the connection back and refund the money I am not getting any response. Now i don’t know what I should do to suspend the service and get my money back. It’s so annoying when you pay thousands of Rupees and end up like, this with useless answers and service. I would suggest people not to buy Airtel, with the worst experience i have.

My Customer ID [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Nitesh,
this is not resolved yet. i am getting message repeatedly. If you guys are not able to resolve pls refund the money and terminate the service its really killing me.i am sorry to say this.
regards
Jenicks

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