Airtel Digital TV — Customer ID: [protected]: Service not available, deducting the balance daily

Address:Bangalore, Karnataka

I am frequently calling to airtel digital tv for viewing card, i am being harassed by customer care team to airtel digital TV by improper talks and false commitment.

I have sent emails to airtel presence, nodal officer.. no help is provided.

Since it is prepaid service, daily these people are deducting the balance also, on 2 august it will be zero without using the service.

Customer ID: [protected]
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AIRTEL DISH TV SERVICE — IMPROPER SERVICE

Sir
Sub: error code 06
Customer Id[protected]
Address D.K Bhatt
Block no7, type 3,
Kendranchal, Jam tower Road,
Rajkot pin 360001
Cell [protected]
Second contact no[protected]R)
Sir
it has come to my knowledge from Mr.Ashoksinh that due to disconnection application send by some one error code 06 received to my TV set but fact is that I have not sent any request for the discontinuation of your service . I am annual subscriber I had also purchased set up box HD of Airtel with a faith that you will provide me best service but you will see from your record that due to non availability set up box with your local dealer my earlier complain for non availibity of sound was pending for seven days yester day (10/06/2012) it resolved but to day date 11/06/2011 from 9.00 pm code06 received for all channel except 100 and 999 I tried my best to contact [protected] approximate 15 times but no one responded my call up to 45 minutes at 10.45 pm mr Ashoksinh has taken my call and given guidance for email to reconnect your service so I had requested by mal for the same on 11/06/2010 at night but till date problem in unresolved so I contact your customer care division on dated 12/06/2011 explain in detail regarding situation and concern officer has ensured me to solved the problem at the earliest but till to time problem is continue ,so I further humbly request you to continue my connection at the earliest as I am an annual subscriber of AIRTEL and wish for genuine service from your side and request you to assure me to recouped a loss of delay in service as per provision, pl don’t give an opportunity for any complain from my side waiting for the earliest service to solve code 06 problem
Have a nice time
D K Bhatt

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