[Resolved] Airtel Digital TV — regarding customer service | |||
sir,mai ap ka 1 sal se air tel digital tv custmer hu. mera custmer id number he [protected] . pichale kuch dinose hum apki compani ki service se bahut naraj hai.gay mahine me mai ne ap ki call center mai audio ki problem ki vajah se complent kiya tha. 15 din tak me ap ki call center or service center me phone karne ke bad ap ke service center wale ake mera set top box change karke gaye. per oh set top box kuch ghante me hi band pada. maine phir se ap ki call center mai complent darge ki per muze 7 din tak call center or service center me phone karne pade.22 din tak mera tv set band raha or muze bahut pareshani bhi saheni padi. abhi maine 14th aug. ko 22 din ke refund ke liye complent ki he.per complen ke 3 din ke bad bhi muze refund nahi mila. sir aj competition bahut badhi he or aise me ap ki company es tarah se service deti he to jald hi ap ke company ka diwala nikal jayega. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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I am an airtel Digital TV user and my customer id is [protected].
there was problem in signal to setup box. I have registered the complain to customer care. then they told me that their representative will come tomorrow. tomorrow when nobody came i again called then they told me again for tomorrow. After 2 days, one of them had come and he said he cant rectify the problem. i asked for the senior fellow if he could do that. then he gave me the number which was going switch off. Such an fellow he was that he doesnt know how to go to the signal settings in TV.
Horrible experience.
Dont buy this.