[Resolved]  Airtel Digital TV — Poor Customer Care Service

Address:

Ernakulam, Kerala

Airtel Digital TV id : [protected]
Registered Tel. No : [protected]
Place : Kalamassery, Ernakulam District, Kerala State.

Airtel Digital TV is not working for more than 10 days. After consulting with dealer we have registered a complaint on 21.08.2011 with Airtel as complaint no. 11142556. After 2 days one service engineer came and he says the dish to be relocate and cost of migration is Rs. 200. But he couldn’t resolve the problem till now. The attitude of Airtel dealers / customer care is very harsh and they are not bothered to look into the issue. We are now in so much trouble that the TV is not working for more than 10 days now and we do not have any other option. On 27.08.2011 we have registered another complaint 11355399. Please look into this. Awaiting for a positive response. Many Thanks in advance.