[Resolved] Airtel Digital TV — Forced service & deduction of money | |||
Yesterday I saw a Message from Airtel digital that charge immedietely your balance is 53.47 will expire in 5 days then by chance it stricked in my mind that my pack is of Rs 200/-per Month.How 53 /- Rs,can expired in 5days.Iasked customer care. Then only I cold know That customer i.d No.[protected] has been given free pack for one month then charged some Rs extra with regular charges from May 12,I could not know till yesterday that company is deducting some extra with regular charges because I never asked any extra pack on call nor by S.M.S,as they want. I made complaint they stopped extra pack but refuge to refund which was deducted unauthrised way from my A/C. Kindly do the needfull.So that I can get my money back which was deducted illlegally from my A/C. Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Verified Support Mar 06, 2013 Airtel Customer Care's response Namaste (n.k.varshney), This is to inform you that your concern listed on 06 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 08, 2013 Airtel Customer Care's response Namaste (n.k.varshney), This is to inform you that your concern listed 06 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 10, 2013 Airtel Customer Care's response Namaste Mr. Varshney, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 4 Comments | |||
Comments
Airtel — refund of forced subscription
I've not subscribed "News Subscription" service from airtel,and yet airtel live has cut Rs 10 for the forced subscription.Request reimburse and restrain airtel live to desist from such unwanted and forced subscription.Request impose penalty on airtel live for unsolicitated subscriptions.AIRTEL DIGITAL TV — deduction of money
dear sir/ mammy customer id is[protected] i recharged my account on 18 th of july with an economy pack of rs 221 which was valid for 30 days.on 27th of july some eng channels were added without my request resulting in deduction of money from my acc and hence validity came up to 31st july only.i call upon customer care on same day and all the channels were removed with an answer that money will be returned to your account and you will gat the validity till 17th of july till date there is no progress of the complain even after contacting customer care several time still the validity is up to 31st july only.i have registered a complain and no is 10491656.
pls look into the matter seriously.
thanking you
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Airtel — forced messages
Hi,Of late I see that messages are being pushed on to my mobile number and Re. 1/- is being deducted and that too without my subscribing to the service.
Not sure how to stop this , I am being charged unnecessarily by the company
Thanks
Rajesh