Airtel Digital TV — Reinstallation not done

arunmax21

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I have raised req#50003911 to reinstall my digital tv within same pincode. however no one is attending my request. when i call the customer care, they raise a complaint and even then no one attends it. I was given a specific time slot for my request to be attended. i raised req on 9-sep and they have given me slot for 12-sep morning 10. however no one is bothered to take the request. this is pathetic service. if someone is given a slot and no one is bothered to attend the same how can they retain the trust of customers. and adding to this they claim to win customer satisfaction awards.
my acc no. is [protected]

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Comments

Devanshu Dani

from Mumbai, Maharashtra

I have raised complaint to reinstall my digital tv . however no one is attending my request. when i call the customer care, they raise a complaint and even then no one attends it. I was given a specific time slot for my request to be attended. i raised req on 8-sep and they have given me slot for 12-sep morning 10. however no one is bothered to take the request. this is pathetic service. if someone is given a slot and no one is bothered to attend the same how can they retain the trust of customers. and adding to this they claim to win customer satisfaction awards.
my acc no. is [protected]

Devanshu Dani

from Mumbai, Maharashtra

very bad customer care /staff have no any knowledge/giving fasle commitments..

bad experience!!!

arunmax21

from Hyderabad, Telangana

@Airtel Customer Service Team
Please do not bother now.
I am fed up with all the false promises given by you and would no longer be willing to use AIRTEL DIGITAL TV. Going forward i will never recommend AIRTEL DIGITAL TV to my friends or family members as well. Hope you guys get well soon.