[Resolved]  Airtel Digital TV — Connection is not Activated

Address:

South 24 Parganas, West Bengal

I bought 2 Sony LCD / LED TV and got 2 Airtel Connection with that with the HD in discounted price. My Customer ID is [protected]. They tried to install the Airtel for last 10 days without much of success. When I called the Airtel person Gopal ( [protected] , [protected] ) , he told me that he cannot help
me and told me to change the service provider and drop the phone .
Today I got a call from Airtel ( [protected]) and told me that I need to pay Rs 1000 to activate the line for the second one . I told them it is not logical because I got 2 connections and cleared necessary fees for that so why do I need to pay for one connection and need not to pay for the second . I told him it is not logical . He replied me back very rudely that I know it is not logical but you need to pay Rs 1000 , otherwise cancel the connection .
I told them I already paid Rs 1500 for each HD box , please return me the amount and then I will give the HD box . He said I need to talk to the shop from where I got it . I also gave the number but he said he can not help . I am frustrated and upset with the service of Airtel Digital TV.
I work in TCS and many of our friend also is facing the same issue with Airtel Digital TV customer service. Please help me to get justice in this case . MY number is [protected] and my Email id is soumya.[protected]@tcs.com