[Resolved] Airtel Digital TV — No one come for service of set top box | |||
Dear Sir, I am Vinod Prajapati existing costumer of Airtel Digital TV my costumer Id. Is [protected]and my register mobile No. is [protected]/ [protected] I purchase your set top box on 03 JULY 2009. I make my house G +1so I re-installed my set pot box with service engineer. But my problem not resolved yet compay service engineer told me your set top box is not working and we have to repair it or troubleshoot it, and he tell me we will come in half an hour but no one come yet it passes 15 days. And when I talk to costumer care executive he give me a complain no. 57573891, and one thing that your service engineer and costumer care executive they are only giving the assurance to our costumer not services they are not cooperative. I am so tired to forward reminder to them and I thing I have to move over other services provider, I am forwarding daily one email to this [protected]@airtel.in but no any one reply me. sir I am also request them, to please send the charges applicable for the replacement / repair of our set top box because if the charges affordable to me. So I purchase it from you other wise I didn't want to purchase it and I am not a rich person to purchase new connection in every sixth months. And not REPEAT AGAIN A BIG MISTAKE. Please do needful action as well as Possible. This is really frustrating and extremely painful that such a prestigious brand is spoiling its own name. I do not know when they are going to resolve my problem and how many times I need to follow up with them. I hope this nightmare ends soon and I do not have to repent more. I will not suggest any people to buy this worst DTH service. Please SUGGEST A WAY TO HAVE THESE PEOPLE TAKE MY ISSUE SERIOUSLY. Thanking you. Yours faithfully. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
as i hv purchased airtel digital tv from the dealer(singh electronics sambhal distt.(moradabad)...
my user id is.[protected]
from last 7 days i m filling the complaints but my query hs not been resolved yet
my setup box get restart automaically in every 5 minutes...
many times i called up the dealer but he doesn't gave me possible reply...
its ma request to take a possible action
Ashok raj Bhandula
mob:[protected], [protected]
sarthal chowki kot east sambhal
my user id is.[protected]
from last 7 days i m filling the complaints but my query hs not been resolved yet
my setup box get restart automaically in every 5 minutes...
many times i called up the dealer but he doesn't gave me possible reply...
its ma request to take a possible action
Ashok raj Bhandula
mob:[protected], [protected]
sarthal chowki kot east sambhal
Dear sir,
My Set top box is not working.
I have complaint no. of times but no one attended to resolve the problem
my current complaint no is 3579186
my customer id is [protected]
pls help to short out the problem
regards
Shailendra kumar
[protected]
2B/729, Vasundhara, ghaziabad-201010, Uttar Pradesh
My Set top box is not working.
I have complaint no. of times but no one attended to resolve the problem
my current complaint no is 3579186
my customer id is [protected]
pls help to short out the problem
regards
Shailendra kumar
[protected]
2B/729, Vasundhara, ghaziabad-201010, Uttar Pradesh
My ID No.[protected], i have called two or three times with ref No. 23886852 wherein i was communicate that a engineer will come to your home to resolve the issue & after resolving it share the code no. no body comes till date to solve the issue. thereafter i also call & i was assured that your complaint will be solved within 4 hours. no reference no issued neither any body comes to solve the problems even after a period of 4 day. finally requested again to resolve within 3days otherwise forced to take legal action
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AIRTEL DIGITAL TV — INFERIOR QUALITY OF SET TOP BOX
Dear Sir,I am Vinod Prajapati existing costumer of Airtel Digital TV my
costumer Id. Is [protected]and my register mobile No. is [protected]/
[protected] I purchase your set top box on 03 JULY 2009. I make my
house G +1so I re-installed my set pot box with your service engineer. But my
problem not resolved yet your service engineer told me your set top
box is not working and we have to repair it or troubleshoot it, and he
tell me we will come in half an hour but no one come yet it passes 15
days. And when I talk to your costumer care executive he give me a
complain no. 57573891, and one thing that your service engineer and
costumer care executive they are only giving the assurance to our
costumer not services they are not cooperative.
I am so tired to forward reminder to them and I thing I have to move over other services provider, I am forwarding daily one email to this
[protected]@airtel.in and Nodal office but no one reply me.
So sir I request you, to please send the charges applicable for the
replacement / repair of our set top box because if the charges
affordable to me. So I purchase it from you other wise I didn't want
to purchase it and I am not a rich person to purchase new connection
in every sixth months. And not REPEAT AGAIN A BIG MISTAKE.
Please do needful action as well as Possible.
THIS IS REALLY FRUSTRATING AND EXTREMELY PAINFUL THAT SUCH PRESTIGIOUS BRAND IS SPOILING ITS OWN NAME. I DO NOT KNOW WHEN THEYARE GOING TO RESOLVE MY PROBLEM AND HOW MANY TIMES I NEED TO FOLLOW UP WITH THEM.
I HOPE THIS NIGHTMARE ENDS SOON AND I DO NOT HAVE TO
REPENT MORE. I WILL NOT SUGGEST ANY PEOPLE TO BUY THIS WORST DTHSERVICE.
PLEASE
SUGGEST A WAY TO HAVE THESE PEOPLE TAKE MY ISSUE SERIOUSLY.
Thankingyou.