Airtel Digital TV — Airtel DTH - Pathetic after sales service

ashanjali05

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi

In continuation to my previous complaint (Customer ID [protected] - Complaint ID -8348018 , 8491625, interaction id Shashank Kumar [protected], discussion with Bindu on 4th June)that has not being resolved, now no channels are appearing on my settop box.

As usual I have received a new complaint ID - 8973184 today with another assurance that the issue will get fixed today itself by 5 PM.

Was this information helpful?

No (0)

Yes (0)

Related Airtel reviews

View all 54499 Airtel Reviews

Comments

ashanjali05

from Chennai, Tamil Nadu

Just to share with all of you. I received a call from Airtel (Mr. Aditya). The number flashed on my cell was [protected]. He gave me the following details :

1. The call be closed by today 5 PM (Maximum Time)
2. If STP needs to be replaced there will be charges of Rs 350/-
3. The visiting engineer will fix the STP as well as Dish Alignment.
4. Visiting charges will be 100/-
5. Aditya will double check and follow up to get the call closed

I was glad to hear the response details. Post this call no one called or arrived.

Please take back your STP and dish and thanks for all the trouble and nuisance I had in past one month.