[Resolved] Airtel Digital TV — Non refund of money | |||
We are availing the Digital TV services from Airtel Digital TV since last 2 years, as we were shifting our house from thane to Kandivali, we requested Airtel Digital TV over phone to disconnect their connection and than reconnect it at our new residence. The first call was made on 14th June, 2013. After several follow ups for two days, nobody came for disconnection and hence we communicated them that we do not want to continue with the Airtel Digital TV due to horrible service they are providing. On the date we instructed for disconnection and non continuance, we had a balance of Rs. 300/- in our account with them which was to be refunded immidiately. Even after several calls the refund has not been made tlll date. Now, the Airtel Digital TV person is telling that they will not refund us the amount. We spoke to Sanjeev Gupta and many other employees of Airtel but all in vain. We request the consumer forum to help us in getting our money back and punish Airtel for this kind of services. From: Jalpa Shah Advocate High Court Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 23 Comments | |||
Comments
Namaste Mr. Shah,
This is to inform you that your concern listed on 19 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 19 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Shah,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel DTH — No Refund
HI,I buy Airetel HD connection before 1 month, because of Airtel was not allowed at my place. I returned it without installation. Then I called up customer care and he said to mail it to deepak soni for refund within a week. But already 1 month has gone but i did not received any answer from deepak soni or my refund.Every time customer care executives gives different answers. 1 CCE told me to mail to Rupesh Dutta. But still i did not get any revert.
Pls help me to get my refund.