[Resolved] Airtel Digital TV — Signal Loss

vijaysonone

Address:

Pune, Maharashtra

I have logged an issue on 09 th July 2011 Complaint number:9854514 and my airtel digital account number is [protected] that suddenly i am getting signal loss issue and cannot watch tv.4 days are gone and till date we did not receive any call from their technical engineer. Daily we have been calling them ,still there is no proper response from their customer care. Only answer they say is we are fwding to backend team and they would call in 15 mins, but never ever i received a call from them. We atleast donot even know what is the cause of the issue. Sorry to say but this is very worst service I have ever experienced. I insist people donot oppt for AIRTEL ever.Also i called on the contact numbers provided but all the calls are diverted and remains unanswered.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ajitbishnoi

I have purchased new Digital Tv connection on 27.06.2010(Cust ID:[protected]) but i m facing a serious problem of Signal loss because when the little bit of rain or clouds came it shows no signal.This is happened atleast 30 times in these 9 days but when i hv call customer care to log a complaint first they hold the line and make call till 40 to 45 mins and after that they disconnect call or said we r sorry.But when i hv told them tolog complaint and check this then their ececutive says that pay rs.200 for relocation.I hv not told their employee to that where u install this.After 3rd call they give me only refrence no. that is 70355358.Pls help me regard this because in same weather other dishes working finr and i hv also a another digital tv dish that working fine.The another dish is on my Name and hv cust id:[protected].

Regards:
Ajit Kumar
[protected]
[protected].

panditadeepu

from New Delhi, Delhi

Airtel Dish Tv — signal loss

I HAVE CALLED TO CUSTOMER CARE ABOUT THE PROBLEM IN MY CONNECTION AND THAT IT IS NOT WORKING PROPERLY I CALLED MANY TIMES BUT NO RESPONSE WAS GIVEN BY THEM TILL DATE .YOU ARE NOT PROVIDING THE SERVICE OF YOUR PRODUCT RESULTING IN THE CUSTOMERS IN CONVINENCE .I WILL NEVER PREFER YOUR SERVICE TO ANYONE